![]() ![]() ![]() ![]() It is only used to generate conversation summaries within Help Scout. This tool does not submit data to train OpenAI on your organization's behalf. The conversation data used to generate the summaries in Help Scout is not used by OpenAI to train their model, but the data will be stored by OpenAI for up to 30 days. Powered by OpenAIĪI Summarize is powered by the OpenAI API service. If your organization doesn't want this feature, just have your Account Owner reach out to let us know, and we'd love to know why you want it disabled as well. The summary will not automatically update when there are new replies in the conversation, but you'll see an option to Refresh the summary whenever there are new replies.This feature is only available in the web browser-based app at this time.You can request a summary of conversations in many different languages, but the summary itself will always be in English.If something doesn't seem quite right in the summary, review the conversation to verify the details. We know how it is, in fact weve faced this problem. The summaries can be inaccurate or misleading. There are many times when you need to read or summarize a long article, but you lack the time for it.The feature is still in beta, meaning we're still working on the finer details, and you might see some errors occasionally.Use a clear and concise prompt like 'Summarize the following article in 2-3 sentences' or 'Provide a brief summary of this article.' Make sure to include the articles text or a link to the article for the AI to analyze. We just launched our new AI image and art generator (Photosonic) on Product Hunt. A step-by-step process on how to summarize articles with AI Step 1: Prompt the AI to summarize your article. This allows anyone to get a quick overview of a conversation without having to read through the whole exchange - this can be useful for handing off a conversation to another teammate, for coaches looking to get the gist of a conversation when doing quality reviews, or for teams other than support that are checking in on conversations. TLDR This is a Free online text summarizing tool that automatically condenses long articles, documents, essays, or papers into key summary paragraphs using state-of-the-art AI. Use AI SummarizeĬlick into any conversation and you'll find the AI Summarize button at the top of the conversation - just click it to create a summary. BETA Have you ever clicked into a conversation and wished you could just get a quick summary of it as a head start? Ta-da, your wish has been granted!ĪI Summarize will give you a summary of a conversation with a single click and is our first OpenAI powered tool to help your team focus on providing top-notch support.ĪI Summarize is available to all users on current Plus and Pro plans, except those using the HIPAA compliance feature. ![]()
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